Bought my C180 saloon from here a year ago, what a great experience as per all the other reviews, service was fantastic and honest - I recently took it back to have it serviced and MOT and I have never in my life come away from a garage smiling after an MOT and service they were amazing and the price was FANTASTIC!! I'd had a quote from a decent garage closer to home and it was £192 MORE!!! I will continue to recommend them and will be back when I next change my car - thank you so much both sales and garage x
4 weeks ago
Good customer service the people don't bother you when looking around. Very helpful and they will go out their way to help with anything you need
Recently bought a Mercedes Kompressor from David James , great bloke who owns the dealership, no hard selling very relaxed experience. Dave showed me around the car showed me everything and was very helpful on all aspects , he even taxed my car for me , highly recommend this company to anyone who’s looking for a car , felt that Dave was an honest guy, and I didn’t feel pressurised in any way
Couldn’t fault the place. Fantastic people to deal with and a fantastic car at a great price.
6 days ago
Bought a Mercedes C180 back in March from here, absolutely brilliant guys, showed me all the different specs and actually ended up buying a different one to the one I came to enquire about.
Had a small issue with the car after a week which the guys here fixed free of charge no questions asked. Really happy with their service and the car.
If I'm ever in the market for a Mercedes again I will definitely be going back to these guys
I can categorically say thanks for not just selling, but putting customers above than selling cars also understanding their needs. I feel like I bought a brand new car
Excellent customer service from David, so helpful and friendly, nothing was too much trouble.
A fantastic company. I will be back.
Many Thanks for your help
Very pleased with the service, so helpful and friendly nothing too much trouble we’ll definitely recommend and be using them again .. thank you David and Rob
I recently found out about David James Motor Company via a friend of mine who had just purchased a Mercedes c class saloon from them. He only had very positive things to say about the company and the owner David, and so i paid them a visit. I am now the proud owner of a 2011 Mercedes clc Coupe and couldn't be happier. Really nice people to deal with and they know their Mercedes.
Brilliant customer service from Dave. Loving my new car I purchased. I would definitely recommend people to David James. In a heartbeat . Thank you Dave.
I popped our car back yesterday as the heater wasn't working correctly, seriously I cant fault the after service of this company. The car was booked in, the problem found and we were on our way. Absolutely fantastic
Hi Dave, My wife and I would like to say thank you both for a relaxed and professional and courteous day. Thanks again.
Brilliant people to work with. I told Dave what car I need and in a few minutes I had my new beautiful Mercedes C class delivered to my place for free. Pleasant customer service also from Robert who came to my place after work to help me. Definitely the best car dealer in town. Next car will be bought from David James Motor :)
We visited David James August Bank Holiday weekend. We were able to look around without being bothered by salesman just trying to sell a car. We were looking at all the ones that we were interested in the C180 Saloons . When we were ready to ask questions Dave answered them by not just trying to sell what he wanted, but he gave us good options on our choices. We chose a silver C180 and after a test drive we struck a deal . This included a 3 month Warranty . After about a month we did have trouble with a flat battery, Dave said to bring it back and he would check it out . The car wouldn't start but Dave just came and got it, took it to his garage checked it out and fitted a new battery. This was very refreshing as normally second hand car dealers dont care after they have your money, but this is not the case with Dave. I would defiantly recommend David James for cars.
I am happy to say that the treatment I got from the sales team at DAVID JAMES MOTOR COMPANY was fantastic. A good selection of Mercedes cars. I was not rushed and was treated as a gent . The car i finally picked suited me down to the ground. Thank you for all your patience.
Bought a Mercedes C Class Dave looked after me well enough to say. Done as we said and price is unbeatable. Both Dave and Rob helped us and got it settled within 4 days amazing must check these guys out when buying a mercedes.
Great service Great car.
Lost the FA cup but found myself a Black E220 Merc with cream leather in May 2018. Travelled almost 3 hours for this one. Rob and Dave looked after me and the whole processs of buying the car was effortless and friendly. I even got picked up from the train station by Rob. Its a bussiness but I strongly feel their great customer service and friendliness surpasses everything they are trying to achieve. I will highly recommend you check these guys out when buying a Mercedes.
I would just like to say a massive thank you to David James Motor Co and most importantly to Rob who was a super salesman. I am over the moon with my Mercedes CLC ive had the car for about a month, and the service I got from you was 1st class, will recommend to anybody.
Highly recommended. I was looked after by Rob who was professional, helpful and friendly towards me, my mate and my ystepdad when we came to look at the car. I’m really really happy with newly acquired C-class and the service provided! They also did an oil flush and change, paint touch up and seat stain removal at no extra cost before I came to pick it up. Top job David James!
03/01/2018 Bought my clc yesterday by far the best and hassle free car buying experience I've had in 20 yrs both David and Robb couldn't of been more helpful and Robb even managed to get car ready for same afternoon pick up, great service, great car would highly recommend.
I would just like to say a massive thank you to David James Motors and most importantly to Rob who was a super salesman. I am over the moon with my new car and the service we got from you. Will recommend to anybody.
Bought my CL180 from here a couple of weeks ago and couldn’t be happier with it or the service from David & Rob. Would highly recommend the company, thanks again guys 👍🏻
I believe that 5* reviews should only be left when you have had an experience that is over and above what you would expect from great customer service. On this occasion i have no hesitation in doing so. My experience was flawless from beginning to end. Helpful, patient and exceptional customer service. My car is beautiful and i would highly recommend David James as a genuine dealer with absolute integrity. First class service that many other organisations, both within the motor trade and externally, could learn from.
i found the company, very helpful, Fantastic service, would definitely deal with them again .
We bought our car on saturday 30th september 2017.
We were very pleased with the service we received, very friendly and welcoming.
Thank you 😄
Best car dealer I could have found ever .Staff is very polite and keen to help you. I bought a C Class from David James Motors and next week I'm going back to them to paint my wheels black :) Nice people. Recommended!!!
Bought a BMW from them. Had great service. Im now on the lookout for a new car and there site was the one i went to first. Sadly the car i wanted is not in stock. Would definitely use them again.
Brilliant - my parents bought a car from here and had such good service that i bought mine here too! honestly, any request or issue has been sorted out straight away with a smile from the guys, and they are always really helpful.
i also love my car!
Thank you :)
Bought a Mercedes from David James Motor Co quite a While ago now and its all been sweet. Both the car and service I received there have been wicked so would definitely recommend!
i am so pleased with David James chad-well heath
i was looking for a Mercedes ,i told him what i wanted and at the price i had to spend .
he called me back and said he found a Mercedes that might suit my request .
when we arrived to view the vehicle it was just what i requested and more ,there were some minor problems with it but were sorted out for me .
excellent service and after sale service .
will definitely use them again
I never thought I would own a Mercedes but after researching for a change of vehicle I decided on a used SLK. I looked at a few cars and decided to test drive one from David James Motor Company. I had pre arranged finance although David James can also do this and subject to details you could drive your chosen car away the same day. The showroom is easily accessible and only ten minuets from the M25. David, the owner was welcoming and informative. The car was exactly as advertised and surpassed my expectations. We agreed a part ex deal for my car and the deal was done. I have had the car for a while now and I'm still making excuses to pop out in it. I am a very happy customer. This independent company puts main dealerships in the shadows.
Very good! nice, helpful staff and the car is brilliant.I bought an Audi A4 a few months ago now I have had no issues with it and it was a really good price. I would use this dealer again and recommend them to my family and friends.
I cannot express how pleased I was with the service I received from David James Motor Company. After searching forever for a particular car, and travelling all around the South-East, I went to David James who had exactly what I was looking for and at a great price too! The staff are incredibly friendly, helpful and courteous (especially Robert who I dealt with) and from the moment I was handed the keys to have a look at the car through to the test drive and then the payment and paperwork I was thoroughly impressed and pleased with this company. In case you are wondering I am not employed by them nor was I asked to write this review I just wanted to do it to let you know there are some fantastic car dealers out there and this is by far the BEST service I have ever received when purchasing a car (and I've bought from Ford, Peugeot, VW, Kia and Mini). I will definitely be purchasing a car in the future from David James and will recommend them to everybody I know who is looking for a second hand car. Thank you everyone at David James.
Brought a car on from them and cannot make 1 suggestion at all. The car was immaculate inside and out. The staff are friendly and answer any questions you have they help you out from beginning to the very end. Such lovely people. Would defo recommend them and will be purchasing again in the future.
10 months ago
So pleased with my latest purchase , 4th car in 11 years. Really helpful, relaxed and unpressurised service from Dave and the team. Thoroughly recommend them.
Written on: 06/10/2016
I recently purchased my 3rd vehicle from David James Motor co and as in the past the car and service was 1st class.
This is a family run business and they are always very friendly with great advice and very helpful .
There is never any pressure and and I recieved a great deal on my old vehicle.
I am very pleased with the new car and would always go back to David James and I have recomended David james to my friends and Family as they are a long standing company who have been in the area for 20 years.
WRITTen on: 05/09/2016
We bought a used mercedes from david james motors at chadwell heath. David was very approachable & not at all pushy. There was no issues on the test drive, so when we returned we made him an offer. We picked the car up on thursday with no problems. Unfortunately friday night the engine light came on & gearbox went into safety mode. I took the car back to david on saturday, and he immediately took the car to his specialist. The car was returned to us on the monday with no queries or hassles and repaired at the cost to david, he couldnt have been anymore helpful
Written on: 19/03/2016
David James found the Mercedes we were looking for both quickly and with no fuss .... He and his team are both helpful and pleasant without exception. I/we were helped to tax the car while payment was being done ... This is only a small snapshot of the great service received.
I strongly recommend this garage as an example of how it should be done .... I traveled 100 miles to buy this car ... Everything was just as he said it would be.
“Proffesional and extremely friendly”
Written on: 06/08/2015 by Marta-MK
I have visited David James Motor Company couple of weeks back to test drive the car I have spotted on their website. Not only they were very flexible to arrange that, but also answered all my questions over the phone at the time. Whilst at their garage, the guys were really friendly, told me all about the car and not for one second they tried any sales tricks on me.
After completing my paperwork and I was all ready to pick up my car, they have sorted my tax and the documents straight away for me. They even serviced my car few days before I came to pick it up so I was getting a fresh start.
I would definitely recommend this garage for someone who is looking for a nice, looked-after car for decent price. There is no hidden costs, guys are very approachable and proffessional.
“Professional, knowledgeable, friendly”
Written on: 02/02/2014
Visited David James Motor co. twice, looking for a used Mercedes C class. Both times we were impressed with their professional, no nonsense attitude. Dealt with two staff, one each visit. Neither were pushy and gave us privacy to take our time looking at and sitting in the cars. They answered all our questions without the usual car dealer sales talk and unlike other dealerships, they didn't insist on taking our contact details when we walked away after the first visit.
Tested the car roof and it wouldn't open. Salesman said it needed oil as it stiffens up when not in use. He rectified the problem when we returned for another test drive 6 weeks later.
On our second visit in January the car we test drove previously was still available. We had another test drive on the M25 to see how the car handled at speed. Mind made up and deal negotiated I was impressed with the paperwork provided (full service history, car manual and road tax) and pleasantly surprised when they offered to deliver the car to our home. Suited us as we had no car and had to take two buses to get to David James.
Car was delivered on time complete with V5.
Highly recommend David James if you want a good choice of cars priced fairly and sold by professional and knowledgeable salesman
“Excellent Quality Product and Service”
I recently purchased my car from David James Motor Company at 154 High Road, Chadwell Heath, Essex. They specialise in BMW and Mercedes but do have, or can obtain, the full range of motor.
There was a slight hiccup in proceedings, and I was offered a full refund or payment for the correction. I chose the latter and the cheque arrived the next working day.
I am very happy with my car and highly recommend David James to anyone looking for a high quality second-hand car and excellent service through the deal. My neighbour is considering a VW Sharan and I will recommend they contact David James (especially as they have one in stock).
They were approachable, professional, honest, friendly and NOT PUSHY at all. They did not mention finance. They understand that both sides need to win from the deal. Long may they survive and thriv